/* 123Chat - cores, fonte e medidas das telas aprovadas em 22/09/2026. */
:root{
  --tinta:#1C1B19; --tinta2:#4A4640; --cinza:#6B665E; --cinza2:#5E5A53;
  --fundo:#F7F5F1; --branco:#FFFFFF; --linha:#ECE8E1; --linha2:#DDD8CF; --linha3:#D6D1C7;
  --campo:#F3F0EA; --contador:#ECE8E1;
  --marca:#C2410C; --marca-escura:#9A3412; --ponto:#D9642B; --bolha123:#FBE6DA;
  --alerta:#B42318; --ambar:#92400E; --verde:#166534; --verde-fundo:#DCFCE7; --verde-tinta:#14532D;
  --vermelho-fundo:#FDECEA; --vermelho-tinta:#7A1A12; --aviso-fundo:#FEF3C7; --aviso-tinta:#78350F;
}
*{box-sizing:border-box}
html,body,#app{height:100%}
body{margin:0;font-family:'Figtree',system-ui,sans-serif;color:var(--tinta);background:var(--fundo);font-size:15px}
button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}
button{cursor:pointer}
button:disabled{cursor:not-allowed;opacity:.55}
a{color:#B8430F}a:hover{color:#8A300A}
:focus-visible{outline:2px solid var(--marca);outline-offset:2px}
.so-leitor{position:absolute;left:-9999px}

/* ---------- entrada */
.entrada{min-height:100%;display:flex;align-items:center;justify-content:center;padding:16px}
.entrada form{width:100%;max-width:380px;background:var(--branco);border-radius:20px;padding:32px;display:flex;flex-direction:column;gap:16px}
.logo{font-size:19px;font-weight:700;letter-spacing:-0.02em;white-space:nowrap}
.logo span{color:var(--marca)}
.entrada .logo{font-size:26px}
.campo{display:flex;flex-direction:column;gap:6px}
.campo label,.lbl-form{font-size:13px;font-weight:600;color:var(--tinta2)}
.campo input,.campo select,.campo textarea{padding:12px 14px;border:1px solid var(--linha3);border-radius:10px;background:var(--branco)}
.erro{color:var(--alerta);font-size:14px;font-weight:600;min-height:20px}
.btn{font-weight:600;padding:0 18px;min-height:44px;border-radius:10px;border:0;background:var(--tinta);color:#fff}
.btn.marca{background:var(--marca)}
.btn.verde{background:var(--verde)}
.btn.claro{background:var(--branco);color:var(--tinta);border:1px solid var(--linha3)}
.ghost{white-space:nowrap;font-size:13px;font-weight:500;padding:0 10px;min-height:36px;border-radius:8px;border:0;background:transparent;color:var(--tinta2);display:inline-flex;align-items:center;gap:6px}
.ghost:hover{background:var(--campo)}

/* ---------- moldura */
.moldura{height:100%;display:flex;flex-direction:column}
header.topo{height:60px;flex-shrink:0;display:flex;align-items:center;gap:28px;padding:0 24px;background:var(--branco);border-bottom:1px solid var(--linha)}
nav.abas{display:flex;gap:2px;flex-grow:1;overflow-x:auto;scrollbar-width:none}
.tab{padding:8px 14px;border-radius:999px;font-size:14px;font-weight:500;color:var(--cinza2);background:transparent;border:0;display:inline-flex;align-items:center;gap:8px;white-space:nowrap}
.tab:hover{background:var(--campo)}
.tab.ativa{background:var(--tinta);color:#fff}
.tab.urgente{color:var(--alerta);font-weight:600}
.tab.ativa.urgente{color:#fff}
.count{font-size:12px;font-weight:700;padding:1px 7px;border-radius:999px;background:var(--contador);color:var(--tinta2)}
.tab.ativa .count{background:#3A3834;color:#fff}
.tab.urgente .count{background:var(--alerta);color:#fff}
.eu{position:relative}
.eu>button{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--tinta2);background:transparent;border:0;padding:4px;border-radius:999px}
.avatar{width:34px;height:34px;border-radius:999px;background:var(--marca);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;flex-shrink:0}
.menu{position:absolute;right:0;top:calc(100% + 6px);background:var(--branco);border:1px solid var(--linha);border-radius:12px;padding:6px;min-width:200px;box-shadow:0 8px 24px rgba(28,27,25,.12);z-index:20;display:flex;flex-direction:column}
.menu button{text-align:left;padding:10px 12px;border:0;background:transparent;border-radius:8px;font-size:14px}
.menu button:hover{background:var(--campo)}
.corpo{flex-grow:1;display:flex;min-height:0}

/* ---------- lista */
aside.lista{width:340px;flex-shrink:0;background:var(--branco);border-right:1px solid var(--linha);display:flex;flex-direction:column;min-height:0}
.lista .busca{padding:16px 16px 8px}
.lista .busca input{width:100%;padding:11px 14px;border:0;border-radius:10px;background:var(--campo)}
.lista .sub{padding:4px 24px 8px;font-size:12px;color:var(--cinza)}
.lista .titulo-retomada{padding:20px 24px 12px;display:flex;flex-direction:column;gap:4px}
.lista .titulo-retomada strong{font-size:16px}
.lista .titulo-retomada span{font-size:13px;color:var(--cinza)}
.itens{overflow-y:auto;flex-grow:1;display:flex;flex-direction:column;gap:2px;padding-bottom:12px}
.item{padding:14px 20px;display:flex;flex-direction:column;gap:4px;border-radius:12px;margin:0 8px;border:0;background:transparent;text-align:left;width:calc(100% - 16px)}
.item:hover{background:#FAF8F4}
.item.sel{background:var(--campo)}
.item .l1,.item .l2{display:flex;justify-content:space-between;gap:8px;align-items:baseline}
.item .nome{font-size:15px;font-weight:700;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.item .quando{font-size:13px;color:var(--cinza);white-space:nowrap}
.item .quando.atrasada{font-weight:700;color:var(--alerta)}
.item .quando.esperando{font-weight:600;color:var(--ambar)}
.item .previa{font-size:14px;color:var(--tinta2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.item .previa.nova{color:var(--tinta);font-weight:600}
.item .previa.da123{color:var(--cinza)}
.naolidas{flex-shrink:0;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--marca);color:#fff;font-size:12px;font-weight:700;display:inline-flex;align-items:center;justify-content:center}
.meta{font-size:13px;color:var(--cinza);display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.dot{width:7px;height:7px;border-radius:999px;background:var(--ponto);display:inline-block;flex-shrink:0}
.vazio{padding:32px 24px;font-size:14px;color:var(--cinza);text-align:center}

/* ---------- conversa */
main.conversa{flex-grow:1;display:flex;flex-direction:column;min-width:0;min-height:0}
.cab{min-height:72px;padding:10px 24px;display:flex;align-items:center;gap:12px;background:var(--branco);border-bottom:1px solid var(--linha)}
.cab>button{flex-shrink:0}
.cab .quem{flex-grow:1;display:flex;flex-direction:column;gap:2px;min-width:0}
.cab .quem .n{font-size:17px;font-weight:700}
.cab .quem .s{font-size:13px;color:var(--cinza);display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.voltar{display:none}
.sel-atendente{appearance:none;-webkit-appearance:none;border:0;background:transparent;font-size:13px;color:var(--tinta2);text-decoration:underline;padding:2px 4px;border-radius:6px;cursor:pointer}
.sel-atendente:hover{background:var(--campo)}
.sel-atendente:disabled{text-decoration:none;cursor:default}
.mensagens{flex-grow:1;overflow-y:auto;padding:28px 40px;display:flex;flex-direction:column;gap:14px}
.sep{align-self:center;font-size:12px;color:var(--cinza)}
.msg{max-width:62%;padding:12px 16px;border-radius:16px;font-size:15px;line-height:22px;white-space:pre-wrap;overflow-wrap:anywhere}
.msg.cli{align-self:flex-start;background:var(--branco)}
.msg.dela{align-self:flex-end;background:var(--bolha123)}
.msg .time{font-size:11px;color:var(--cinza);margin-top:4px;white-space:normal}
.msg .time .lido{color:#1D6FB8}
.msg .time .falhou{color:var(--alerta);font-weight:700}
.msg img,.msg video{display:block;max-width:100%;max-height:320px;border-radius:10px;margin-bottom:6px}
.msg audio{display:block;max-width:100%;margin-bottom:4px}
.nota{align-self:center;max-width:70%;background:var(--aviso-fundo);color:var(--aviso-tinta);border-radius:12px;padding:10px 14px;font-size:14px;line-height:20px;white-space:pre-wrap}
.nota b{font-weight:700}
.espera{align-self:center;font-size:13px;font-weight:600;color:var(--alerta);margin-top:4px}
.compor{padding:12px 24px 18px;background:var(--branco);border-top:1px solid var(--linha);display:flex;flex-direction:column;gap:10px;position:relative}
.compor .barra{display:flex;align-items:center;gap:4px;flex-wrap:wrap}
.janela{font-size:13px;font-weight:600;margin-right:auto}
.janela.aberta{color:var(--verde)}
.janela.fechada{color:var(--alerta)}
.compor .linha{display:flex;gap:10px;align-items:flex-end}
.compor textarea{flex-grow:1;font-size:15px;padding:13px 16px;border:0;border-radius:12px;background:var(--campo);resize:none;max-height:160px;line-height:21px}
.compor textarea.modo-nota{background:var(--aviso-fundo)}
.compor .enviar{font-size:15px;font-weight:600;padding:0 24px;min-height:48px;border-radius:12px;border:0;background:var(--marca);color:#fff}
.compor .enviar.nota-btn{background:var(--aviso-tinta)}
.gravando{color:var(--alerta);font-weight:700}
.prontas{position:absolute;left:24px;right:24px;bottom:calc(100% + 6px);background:var(--branco);border:1px solid var(--linha);border-radius:12px;box-shadow:0 8px 24px rgba(28,27,25,.12);max-height:280px;overflow-y:auto;padding:6px;z-index:10}
.prontas button{display:block;width:100%;text-align:left;border:0;background:transparent;padding:10px 12px;border-radius:8px}
.prontas button:hover,.prontas button.foco{background:var(--campo)}
.prontas b{font-weight:700;margin-right:8px}
.prontas span{color:var(--cinza);font-size:14px}
.fechada-box{display:flex;flex-direction:column;gap:14px}
.fechada-box .explica{display:flex;flex-direction:column;gap:4px}
.fechada-box .explica span{font-size:13px;color:var(--tinta2);line-height:19px}
.modelo{display:flex;align-items:center;gap:16px;padding:16px;border-radius:14px;background:var(--campo);flex-wrap:wrap}
.modelo .t{flex-grow:1;display:flex;flex-direction:column;gap:4px}
.modelo .t span{font-size:13px;color:var(--cinza)}
.encerrada{padding:16px 24px;background:var(--branco);border-top:1px solid var(--linha);font-size:14px;color:var(--tinta2)}
.nada{flex-grow:1;display:flex;align-items:center;justify-content:center;color:var(--cinza);font-size:15px;padding:24px;text-align:center}

/* ---------- painel da direita */
aside.painel{width:290px;flex-shrink:0;background:var(--branco);border-left:1px solid var(--linha);padding:24px;display:flex;flex-direction:column;gap:28px;overflow-y:auto}
.painel section{display:flex;flex-direction:column;gap:6px}
.painel .lbl{font-size:12px;font-weight:600;color:var(--cinza);letter-spacing:.02em}
.painel .grande{font-size:18px;font-weight:700;color:var(--marca-escura);display:flex;align-items:center;gap:8px}
.painel .medio{font-size:15px;font-weight:600}
.painel .pequeno{font-size:13px;color:var(--tinta2);line-height:19px}
.painel .cinza{font-size:12px;color:var(--cinza)}

/* ---------- janelas (fechar, respostas, ajustes) */
.fundo-modal{position:fixed;inset:0;background:rgba(74,70,64,.92);display:flex;align-items:center;justify-content:center;padding:16px;z-index:50;overflow-y:auto}
.modal{width:100%;max-width:620px;background:var(--branco);border-radius:20px;padding:32px;display:flex;flex-direction:column;gap:24px;margin:auto}
.modal h1{margin:0;font-size:22px;font-weight:700}
.modal p.sub{margin:0;font-size:14px;color:var(--tinta2)}
.escolhas{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}
.escolha{padding:16px;min-height:72px;border-radius:12px;border:1px solid var(--linha3);background:var(--branco);font-size:16px;font-weight:600;text-align:left}
.escolha small{display:block;font-size:12px;font-weight:500;color:var(--cinza2);margin-top:2px}
.escolha.vendeu.on{border:2px solid var(--verde);background:var(--verde-fundo);color:var(--verde-tinta);font-weight:700}
.escolha.naovendeu.on{border:2px solid var(--alerta);background:var(--vermelho-fundo);color:var(--vermelho-tinta);font-weight:700}
.escolha.semdesfecho.on{border:2px solid var(--tinta);background:var(--campo);font-weight:700}
.chips{display:flex;gap:8px;flex-wrap:wrap}
.chip{display:inline-flex;align-items:center;padding:8px 14px;min-height:40px;border-radius:999px;font-size:14px;font-weight:600;border:1px solid var(--linha3);background:var(--branco);color:var(--tinta)}
.chip.on{background:var(--tinta);color:#fff;border-color:var(--tinta)}
.valor{font-size:18px;font-weight:600;padding:12px 14px;border:1px solid var(--linha3);border-radius:10px}
.aviso-origem{display:flex;flex-direction:column;gap:8px;padding:14px;border-radius:10px;background:var(--aviso-fundo)}
.aviso-origem .lbl-form{color:var(--aviso-tinta)}
.info-origem{padding:12px 14px;border-radius:10px;background:var(--campo);font-size:14px}
.acoes{display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap}
.lista-prontas{display:flex;flex-direction:column;gap:8px;max-height:300px;overflow-y:auto}
.lista-prontas .lp{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;border-radius:10px;background:var(--campo)}
.lista-prontas .lp div{flex-grow:1;font-size:14px;white-space:pre-wrap}
.grade2{display:grid;grid-template-columns:1fr 1fr;gap:12px}

/* ---------- relatorio */
.relatorio{flex-grow:1;padding:28px 32px;display:flex;flex-direction:column;gap:24px;overflow-y:auto}
.relatorio .topo-rel{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.relatorio h1{margin:0;font-size:24px;font-weight:700;flex-grow:1}
.relatorio select{font-size:14px;padding:8px 10px;border:1px solid var(--linha3);border-radius:8px;background:var(--branco)}
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}
.kpi{background:var(--branco);border:1px solid var(--linha);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:4px}
.kpi span{font-size:13px;color:var(--tinta2)}
.kpi strong{font-size:28px;font-weight:700;font-variant-numeric:tabular-nums}
.rel-corpo{display:flex;gap:16px;align-items:flex-start}
.rel-tabela{flex-grow:1;background:var(--branco);border:1px solid var(--linha);border-radius:12px;padding:8px 8px 12px;overflow-x:auto;min-width:0}
table{border-collapse:collapse;width:100%;font-size:14px}
th{text-align:right;font-size:12px;font-weight:600;color:var(--tinta2);padding:10px 12px;border-bottom:1px solid var(--linha);white-space:nowrap}
td{text-align:right;padding:12px;border-bottom:1px solid #EFEBE4;font-variant-numeric:tabular-nums;white-space:nowrap}
th:first-child,td:first-child{text-align:left;white-space:normal}
.rel-tabela p{margin:12px 12px 0;font-size:13px;color:var(--tinta2)}
.rel-lado{width:340px;flex-shrink:0;display:flex;flex-direction:column;gap:16px}
.caixa{background:var(--branco);border:1px solid var(--linha);border-radius:12px;padding:16px;display:flex;flex-direction:column;gap:12px}
.caixa strong{font-size:15px}
.barra-motivo{display:flex;flex-direction:column;gap:4px}
.barra-motivo .l{display:flex;justify-content:space-between;font-size:13px}
.bar{height:10px;border-radius:999px;background:var(--ponto)}
.linha-at{display:flex;justify-content:space-between;font-size:14px}

.aviso-topo{background:var(--aviso-fundo);color:var(--aviso-tinta);font-size:13px;font-weight:600;padding:8px 24px;text-align:center}
.toast{position:fixed;left:50%;bottom:24px;transform:translateX(-50%);background:var(--tinta);color:#fff;padding:12px 18px;border-radius:12px;font-size:14px;z-index:60;max-width:calc(100% - 32px)}
.toast.ruim{background:var(--alerta)}

/* ---------- modelos de mensagem */
.modelos-main{flex-grow:1;display:flex;gap:32px;padding:32px 40px;min-width:0;overflow-y:auto}
.modelo-form{flex-grow:1;display:flex;flex-direction:column;gap:20px;min-width:0}
.modelo-form h1{margin:0;font-size:22px;font-weight:700;overflow-wrap:anywhere}
.modelo-form .campo input,.modelo-form .campo select,.modelo-form .campo textarea{border:0;background:var(--campo);font-size:15px}
.modelo-form textarea{resize:vertical;line-height:22px}
.previa-modelo{width:320px;flex-shrink:0;display:flex;flex-direction:column;gap:10px}
.celular{flex-grow:1;min-height:260px;border-radius:20px;background:#E9E4DA;padding:20px;display:flex;flex-direction:column}
.balao{align-self:flex-start;max-width:90%;background:var(--branco);padding:12px 14px;border-radius:14px;font-size:14px;line-height:20px;white-space:pre-wrap;overflow-wrap:anywhere}

/* ---------- telas menores */
@media (max-width:1180px){ aside.painel{display:none} }
@media (max-width:900px){
  header.topo{gap:12px;padding:0 12px}
  .eu .nome-eu{display:none}
  aside.lista{width:100%;border-right:0}
  .corpo.com-conversa aside.lista{display:none}
  .corpo:not(.com-conversa) main.conversa{display:none}
  .voltar{display:inline-flex}
  .mensagens{padding:16px}
  .msg{max-width:85%}
  .cab,.compor{padding-left:12px;padding-right:12px}
  .kpis{grid-template-columns:repeat(2,minmax(0,1fr))}
  .rel-corpo{flex-direction:column}
  .rel-lado{width:100%}
  .relatorio{padding:16px}
  .escolhas{grid-template-columns:1fr}
  .modal{padding:20px}
  .grade2{grid-template-columns:1fr}
  .modelos-main{flex-direction:column;padding:16px}
  .previa-modelo{width:100%}
}

/* ---------- celular como app (telas 9, 10 e 11, aprovadas em 22/09/2026) ----------
   dvh: no Safari do iPhone, 100vh passa por baixo da barra do navegador e do teclado.
   env(safe-area-inset-*): recorte da tela e barra de gestos do iPhone. */
.cel{height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--fundo)}
.cel-lista{flex:1;display:flex;flex-direction:column;min-height:0}
.cel-topo{background:var(--branco);padding:calc(env(safe-area-inset-top) + 8px) 16px 12px;display:flex;flex-direction:column;gap:12px}
.cel-topo-seguro{padding-top:env(safe-area-inset-top)}
.cel-titulo{display:flex;justify-content:space-between;align-items:center}
.cel-titulo h1{margin:0;font-size:28px;font-weight:700;letter-spacing:-.02em}
.cel-titulo .avatar{border:0;width:36px;height:36px}
.cel-topo input{padding:11px 14px;border:0;border-radius:12px;background:var(--campo);width:100%}
.chips-cel{display:flex;gap:8px;overflow-x:auto;scrollbar-width:none;margin:0 -16px;padding:0 16px}
.chips-cel::-webkit-scrollbar{display:none}
.chip-cel{font-size:14px;font-weight:600;padding:0 14px;min-height:36px;border-radius:999px;border:0;background:var(--contador);color:var(--tinta2);white-space:nowrap;flex-shrink:0}
.chip-cel.on{background:var(--tinta);color:#fff}
.chip-cel.urg{background:var(--vermelho-fundo);color:var(--alerta)}
.chip-cel.on.urg{background:var(--alerta);color:#fff}
.cel-itens{flex:1;overflow-y:auto;background:var(--branco);gap:0;padding:0;-webkit-overflow-scrolling:touch}
.cel-itens .item{margin:0;width:100%;border-radius:0;border-bottom:1px solid #F0ECE5;padding:14px 16px}
.cel-itens .item .nome{font-size:16px}
.cel-itens .item .previa{font-size:15px}
.cel-barra{flex-shrink:0;background:var(--branco);border-top:1px solid var(--linha);display:flex;padding-bottom:env(safe-area-inset-bottom)}
.cel-barra button{flex:1;border:0;background:transparent;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;font-size:11px;font-weight:600;color:var(--cinza);min-height:52px;position:relative}
.cel-barra button.on{color:var(--tinta)}
.cel-barra .badge{position:absolute;top:4px;left:54%;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:var(--alerta);color:#fff;font-size:11px;display:inline-flex;align-items:center;justify-content:center}
.cel-rolagem{flex:1;overflow-y:auto;display:flex;flex-direction:column;min-height:0}
.cel-rolagem .corpo{flex-direction:column}
.cel-rolagem aside.lista{width:100% !important;border-right:0}

.cel-conversa{height:100vh;height:100dvh;display:flex;flex-direction:column;background:var(--fundo)}
.cel-cab{background:var(--branco);border-bottom:1px solid var(--linha);padding:calc(env(safe-area-inset-top) + 4px) 8px 10px;display:flex;align-items:center;gap:4px}
.cel-cab .quem{flex:1;min-width:0;display:flex;flex-direction:column}
.cel-cab strong{font-size:17px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cel-cab .sub{font-size:12px;color:var(--cinza);font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.cel-cab .sub.anuncio{color:var(--marca-escura)}
.ic{width:44px;height:44px;border:0;background:transparent;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;color:var(--tinta2);flex-shrink:0}
.ic:hover{background:var(--campo)}
.pill-fechar{font-size:14px;font-weight:600;padding:0 14px;min-height:40px;border-radius:999px;border:0;background:var(--tinta);color:#fff;flex-shrink:0}
.cel-conversa .mensagens{padding:16px 12px;gap:10px}
.cel-conversa .msg{max-width:82%;font-size:16px;padding:10px 14px;border-radius:18px}
.cel-conversa .compor{padding-left:8px;padding-right:8px}
.cel-compor{padding:8px 8px calc(env(safe-area-inset-bottom) + 8px) !important;gap:6px}
.cel-conversa .fechada-box,.cel-conversa .encerrada{padding-bottom:calc(env(safe-area-inset-bottom) + 16px)}
.cel-linha{display:flex;align-items:flex-end;gap:4px}
.cel-linha textarea{flex:1;line-height:22px;padding:10px 14px;border:0;border-radius:22px;background:var(--campo);resize:none;max-height:140px}
.cel-linha textarea.modo-nota{background:var(--aviso-fundo)}
.cel-enviar{width:44px;height:44px;border-radius:999px;border:0;background:var(--marca);color:#fff;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}
.cel-enviar.nota-btn{background:var(--aviso-tinta)}
.cel-linha-janela{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 8px}
.cel-linha-janela .janela{font-size:12px}

/* janelas que sobem de baixo */
.fundo-modal.folha{align-items:flex-end;padding:0}
.folha .modal{max-width:none;border-radius:22px 22px 0 0;padding:10px 16px calc(env(safe-area-inset-bottom) + 20px);gap:16px;margin:0;max-height:92vh;max-height:92dvh;overflow-y:auto}
.folha .modal h1{font-size:20px}
.alca{align-self:center;width:40px;height:5px;border-radius:999px;background:var(--linha2);flex-shrink:0}
.folha .escolhas{grid-template-columns:1fr}
.folha .escolha{min-height:56px;border-radius:14px}
.folha .acoes{flex-direction:column;align-items:stretch}
.folha .acoes .dica{order:1;margin:0}
.folha .acoes .principal{order:2;min-height:54px;font-size:17px;border-radius:14px}
.folha .acoes .voltar-btn{order:3}
.folha .acoes .btn{width:100%}
.folha .chip{min-height:44px;font-size:15px}
.op-folha{display:flex;flex-direction:column;align-items:flex-start;gap:2px;text-align:left;border:0;background:var(--campo);border-radius:14px;padding:14px 16px;min-height:56px;font-size:16px;color:var(--tinta);width:100%}
.op-folha span{font-size:13px;color:var(--cinza)}
.op-folha:disabled{opacity:.5}
.painel-folha{display:flex !important;width:auto;border:0;padding:0;overflow:visible;background:transparent}

/* No iPhone, campo com letra menor que 16 px faz a tela dar zoom sozinha ao tocar. */
@media (max-width:900px){
  input:not(.valor),select,textarea{font-size:16px !important}
  .folha .valor{font-size:20px}
}

/* ---------- varias caixas, transferencia e ajustes (telas 12 a 15, aprovadas em 23/09/2026) */
.sw{width:10px;height:10px;border-radius:3px;flex-shrink:0;display:inline-block}
.tag-caixa{display:inline-flex;align-items:center;gap:5px;font-size:12px;font-weight:700;padding:3px 8px;border-radius:6px;
  background:color-mix(in srgb,var(--cor) 14%,#fff);color:color-mix(in srgb,var(--cor) 70%,#000);white-space:nowrap}
.tag-caixa .sw{width:8px;height:8px;background:var(--cor)}
nav.caixas{width:230px;flex-shrink:0;background:var(--branco);border-right:1px solid var(--linha);padding:16px 10px;display:flex;flex-direction:column;gap:2px;overflow-y:auto}
.lbl-caixas{font-size:12px;font-weight:700;color:var(--cinza);letter-spacing:.05em;padding:0 12px 8px}
.box{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;min-height:44px;border:0;border-radius:10px;background:transparent;font-size:14px;color:var(--tinta);text-align:left}
.box:hover{background:#FAF8F4}
.box.on{background:var(--tinta);color:#fff}
.box .col{display:flex;flex-direction:column;min-width:0}
.box .col strong{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.box .col span{font-size:12px;color:var(--cinza)}
.box.on .col span{color:#E7E3DC}
.box .n{margin-left:auto;font-size:12px;font-weight:700}
.rodape-caixas{margin-top:auto;font-size:12px;color:var(--cinza);padding:12px 12px 0;line-height:17px}
.faixa-caixa{height:6px;flex-shrink:0}
.sai-por{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:color-mix(in srgb,var(--cor-caixa) 70%,#000)}
.compor .enviar.pela-caixa{background:var(--cor-caixa);white-space:nowrap}
.lista .busca{display:flex;flex-direction:column;gap:10px}
.nova-btn{min-height:40px;font-size:14px}
.msg.antiga{opacity:.75}
.motivo-falha{font-size:12px;color:var(--alerta);margin-top:2px}
.reenviar{margin-top:6px;font-size:13px;font-weight:700;padding:6px 12px;min-height:36px;border-radius:8px;border:1px solid var(--alerta);background:var(--branco);color:var(--alerta)}
.hist-item{display:flex;justify-content:space-between;gap:8px;width:100%;padding:8px 10px;min-height:40px;border:0;border-radius:8px;background:var(--campo);font-size:13px;color:var(--tinta2);text-align:left}
.hist-item:hover{background:var(--linha)}
.link-acao,.link-perigo{align-self:flex-start;padding:8px 0;min-height:40px;font-size:13px;font-weight:600;text-decoration:underline}
.link-acao{color:var(--marca-escura)}
.link-perigo{color:var(--alerta)}
.btn.perigo{background:var(--alerta)}
.op-caixa,.op-transf{display:flex;align-items:center;gap:12px;padding:14px 16px;min-height:60px;border-radius:12px;border:1px solid var(--linha2);background:var(--branco);text-align:left;font-size:15px;color:var(--tinta);width:100%}
.op-caixa .sw{width:14px;height:14px;border-radius:4px}
.op-caixa .col,.op-transf .col{display:flex;flex-direction:column;gap:3px}
.op-caixa .col span,.op-transf .col span{font-size:13px;color:var(--tinta2);line-height:19px}
.op-caixa.on{border:2px solid var(--cor);background:color-mix(in srgb,var(--cor) 8%,#fff)}
.op-transf{align-items:flex-start}
.op-transf .radio{font-size:18px;line-height:20px;color:var(--cinza)}
.op-transf.on{border:2px solid var(--verde);background:#F0FDF4}
.op-transf.on .radio{color:var(--verde)}
.op-transf:disabled{opacity:.55}
.info-caixa{display:flex;align-items:center;gap:8px;font-size:14px;padding:10px 12px;border-radius:10px;background:color-mix(in srgb,var(--cor) 10%,#fff);color:color-mix(in srgb,var(--cor) 70%,#000)}
.nota-cinza{font-size:13px;color:var(--tinta2);line-height:19px;padding:12px 14px;border-radius:10px;background:var(--campo)}
.chk{display:flex;align-items:center;gap:8px;font-size:15px;min-height:40px;cursor:pointer}
.chk input{width:20px;height:20px}
.cor-op{width:36px;height:36px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;cursor:pointer}
.cor-op input{appearance:none;width:14px;height:14px;border-radius:999px;margin:0}
.cor-op input:checked{background:#fff}
.config{flex-grow:1;padding:28px 32px;display:flex;flex-direction:column;gap:24px;overflow-y:auto}
.config h1{margin:0;font-size:22px}
.grade-config{display:grid;grid-template-columns:1fr 1.2fr;gap:24px;align-items:start}
.card-config{background:var(--branco);border-radius:16px;padding:24px;display:flex;flex-direction:column;gap:12px}
.card-config h2{margin:0;font-size:19px}
.cab-card{display:flex;justify-content:space-between;align-items:center;gap:12px}
.cab-card .btn{min-height:44px;white-space:nowrap}
.linha-config{display:flex;align-items:center;gap:14px;padding:12px 14px;border-radius:12px;background:var(--fundo)}
.linha-config .col{flex-grow:1;display:flex;flex-direction:column;gap:2px;min-width:0}
.linha-config .sw{width:14px;height:14px;border-radius:4px}
.linha-config.desligado{opacity:.6}
.grade-setor{display:grid;grid-template-columns:1.2fr 1.3fr 1fr auto;gap:10px;align-items:center}
.cab-grade{font-size:12px;font-weight:700;color:var(--cinza);padding:0 14px}
.st{font-size:12px;font-weight:700;padding:3px 8px;border-radius:6px}
.st.ok{background:var(--verde-fundo);color:var(--verde)}
.st.off{background:var(--linha);color:var(--tinta2)}
.btn.pequeno{min-height:40px;padding:0 14px;font-size:14px}
@media (max-width:1180px){ nav.caixas{width:190px} .grade-config{grid-template-columns:1fr} }
@media (max-width:900px){
  nav.caixas{display:none}
  .config{padding:16px}
  .grade-setor{grid-template-columns:1fr 1fr;row-gap:4px}
  .cab-grade{display:none}
  .cab-card{flex-direction:column;align-items:flex-start}
  .chips-cel .sw{width:8px;height:8px}
}
.cab{flex-wrap:wrap;row-gap:8px}
.cab .quem{min-width:220px;flex-basis:220px}
@media (max-width:1440px){ nav.caixas{width:190px} }
@media (max-width:1320px){ .corpo:has(nav.caixas) aside.painel{display:none} }
/* Painel escondido por falta de espaco: o botao Detalhes abre o mesmo conteudo numa janela. */
.detalhes-btn{display:none}
@media (max-width:1180px){ .detalhes-btn{display:inline-flex;align-items:center} }
@media (max-width:1320px){ .corpo:has(nav.caixas) .detalhes-btn{display:inline-flex;align-items:center} }

/* ---------- tela 16: numero pelo QR, sem API oficial */
.sem-api{margin-left:8px;font-size:11px;font-weight:700;padding:2px 7px;border-radius:6px;background:var(--aviso-fundo);color:var(--ambar);vertical-align:middle}
.st.espera{background:var(--aviso-fundo);color:var(--ambar)}
.st.alerta{background:var(--vermelho-fundo);color:var(--alerta)}
.aviso-qr{font-size:13px;line-height:19px;padding:12px 14px;border-radius:10px;background:var(--aviso-fundo);color:var(--aviso-tinta)}
.qr-caixa{display:flex;flex-direction:column;align-items:center;gap:12px;padding:20px;border-radius:16px;background:var(--fundo);text-align:center;font-size:14px;line-height:21px;color:var(--tinta2)}
.qr-img{width:260px;height:260px;background:#fff;border-radius:12px;padding:10px}
@media (max-width:900px){ .qr-img{width:220px;height:220px} }

/* ---------- foto de perfil do contato (numeros pelo QR) ou inicial */
.av-contato{flex-shrink:0;border-radius:999px;object-fit:cover;background:var(--linha);color:var(--tinta2);display:inline-flex;align-items:center;justify-content:center;font-weight:700}
.item.com-av{flex-direction:row;align-items:flex-start;gap:12px}
.item-corpo{flex:1;min-width:0;display:flex;flex-direction:column;gap:4px}
.painel-foto{align-items:center}
.grade-uf{display:grid;grid-template-columns:120px 1fr;gap:12px}
.fontes{font-size:12px;color:var(--cinza);margin-top:2px}

/* ---------- tela 17 e relatorio novo */
.faixa-queda{display:flex;align-items:center;gap:14px;padding:12px 24px;background:var(--alerta);color:#fff;font-size:14px;flex-wrap:wrap}
.faixa-queda span{flex-grow:1}
.faixa-queda button{font-weight:700;padding:0 16px;min-height:40px;border-radius:10px;border:0;background:#fff;color:var(--alerta)}
.janela.sem-janela{color:var(--ambar);font-weight:600}
.cartao-anuncio{font-size:12px;color:var(--cinza);border-left:3px solid var(--ponto);padding-left:8px;margin-bottom:8px}
.certeza{font-size:12px;font-weight:700}
.certeza-alta{color:var(--verde)}
.certeza-media{color:var(--ambar)}
.certeza-baixa{color:var(--alerta)}
.kpis.kpis5{grid-template-columns:repeat(5,minmax(0,1fr))}
.rel-principal{flex:1;display:flex;flex-direction:column;gap:16px;min-width:0}
.cab-teste{display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:6px 10px}
@media (max-width:900px){ .kpis.kpis5{grid-template-columns:repeat(2,minmax(0,1fr))} .faixa-queda{padding:10px 12px} }
.caixa-conexao{display:flex;align-items:center;gap:14px;padding:14px 16px;border-radius:12px;background:var(--aviso-fundo)}
.caixa-conexao .col{flex:1;display:flex;flex-direction:column;gap:4px;font-size:14px}

/* ---------- tela 18: conversa otimizada (cabe em notebook 1366x768 sem rolar a pagina) */
aside.lista{width:310px}
.linha-caixa{display:flex;gap:8px;align-items:center}
.sel-caixa{flex-grow:1;min-width:0;font-size:14px;font-weight:600;padding:9px 10px;border:1px solid var(--linha2);border-radius:10px;background:var(--branco)}
.sel-caixa.so-texto{border:0;padding-left:4px;font-size:16px}
.mais-btn{width:40px;height:40px;min-height:40px;padding:0;font-size:20px;font-weight:500;flex-shrink:0}
.cx{width:8px;height:8px;border-radius:999px;display:inline-block;flex-shrink:0}
.cab.cab18{min-height:60px;padding:8px 16px 8px 20px;gap:10px;flex-wrap:nowrap}
.cab18 .quem{min-width:0;flex-basis:auto}
.cab18 .quem .n{font-size:16px;line-height:20px}
.cab18 .quem .s{font-size:12px;flex-wrap:nowrap;white-space:nowrap;overflow:hidden}
.cab18 .sel-atendente{font-size:12px;border:0;background:transparent;color:var(--tinta2);padding:0;font-weight:600}
.obtn{font-size:14px;font-weight:600;padding:0 14px;height:40px;border-radius:10px;border:1px solid var(--linha2);background:var(--branco);color:var(--tinta);white-space:nowrap;flex-shrink:0}
.cab18 .btn{height:40px;min-height:40px;padding:0 16px;font-size:14px;white-space:nowrap;flex-shrink:0}
.compor.compor18{padding:10px 16px 14px;background:var(--fundo);border-top:0}
.cartao-escrever{background:var(--branco);border:1.5px solid #C9C2B6;border-radius:14px;box-shadow:0 1px 2px rgba(0,0,0,.04)}
.cartao-escrever.nota{border-color:var(--aviso-tinta);background:var(--aviso-fundo)}
.compor18 textarea.caixa-texto{display:block;width:100%;box-sizing:border-box;resize:none;font-size:16px;line-height:23px;padding:12px 14px 4px;border:0;border-radius:14px;background:transparent;height:84px;max-height:154px}
.compor18 textarea.caixa-texto.modo-nota{background:transparent}
.ferramentas{display:flex;align-items:center;gap:2px;padding:4px 8px 8px}
.ibtn{min-width:36px;height:36px;padding:0 10px;border-radius:8px;border:0;background:transparent;color:var(--tinta2);font-size:13px;font-weight:500;display:inline-flex;align-items:center;gap:6px}
.ibtn:hover{background:var(--campo)}
.ibtn.on{background:var(--aviso-tinta);color:#fff}
.sai-por18{flex-grow:1;text-align:right;font-size:12px;color:var(--cinza);padding-right:10px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.sai-por18 strong{color:var(--tinta)}
.compor18 .enviar{font-size:15px;font-weight:700;padding:0 22px;height:40px;min-height:40px;border-radius:10px;border:0;background:var(--marca);color:#fff;flex-shrink:0}
aside.painel.painel18{width:270px;padding:16px 18px;gap:18px}
.cab-painel{display:flex;align-items:center;justify-content:space-between}
.cab-painel .ibtn{min-width:28px;height:28px;padding:0 6px;font-size:18px}
.ajuda{display:inline-flex;width:16px;height:16px;border-radius:999px;border:1px solid #C9C2B6;font-size:11px;align-items:center;justify-content:center;margin-left:4px;cursor:help;color:var(--tinta2)}
.painel18 .grande{font-size:16px}
.orcamento{gap:0 !important}
.campo-orc{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:14px;padding:6px 0;border-bottom:1px solid #F0ECE5;min-height:36px}
.campo-orc:last-child{border-bottom:0}
.campo-orc > span{color:var(--cinza)}
.valor-orc{border:0;background:transparent;font-weight:700;font-size:14px;color:var(--tinta);text-align:right;padding:4px 0;min-height:32px;max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.valor-orc.vazio{color:#9C968C;font-weight:500}
.campo-orc input{width:150px;font-size:14px;padding:6px 8px;border:1px solid var(--linha2);border-radius:8px;text-align:right}
.rodape-painel{margin-top:auto;font-size:12px;color:var(--cinza);line-height:18px;display:flex;flex-direction:column;gap:6px}
.rodape-painel .sem-api{margin-left:6px}
@media (max-width:1180px){ .cab18 .obtn.detalhes-btn{display:inline-flex;align-items:center} }
@media (min-width:1181px){ .cab18 .obtn.detalhes-btn{display:none} }
@media (max-width:900px){ .compor18 .sai-por18{display:none} }
.rodape-painel{display:block}
.rodape-painel > div,.rodape-painel > button{display:block;margin-top:6px}
.item .meta{flex-wrap:nowrap;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;display:block}
.item .meta .cx,.item .meta .dot{display:inline-block;vertical-align:middle;margin-right:4px}
.sep.sep-hoje{font-weight:700;color:var(--tinta2);margin-top:8px}

/* Tela 19: cidade embaixo do nome e "dar nome" */
.item .l-cidade { font-size: 13px; line-height: 1.35; margin-top: 1px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cidade { font-weight: 600; color: var(--tinta); }
.cidade.est { font-weight: 500; color: var(--cinza); }
.cidade.falta { color: var(--ambar); }
.selo-ok { font-size: 12px; font-weight: 600; padding: 1px 7px; border-radius: 6px; background: var(--verde-fundo); color: var(--verde); }
.nome.sem-nome { color: var(--ambar); }
.dar-nome { font-size: 12px; font-weight: 600; color: var(--tinta); text-decoration: underline; cursor: pointer; padding: 0; background: none; border: 0; }

/* Gravacao de audio (como no WhatsApp) */
.grav-barra { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border: 1px solid var(--linha, #DDD8CF); border-radius: 14px; background: #fff; min-height: 56px; }
.grav-btn { width: 44px; height: 44px; border-radius: 999px; border: 0; background: transparent; color: var(--tinta2); display: inline-flex; align-items: center; justify-content: center; cursor: pointer; flex-shrink: 0; }
.grav-btn:hover { background: #F3F0EA; }
.grav-ponto { width: 10px; height: 10px; border-radius: 999px; background: var(--alerta); flex-shrink: 0; animation: grav-pisca 1s infinite; }
.grav-ponto.parado { background: var(--cinza); animation: none; }
@keyframes grav-pisca { 50% { opacity: .25; } }
.grav-tempo { font-variant-numeric: tabular-nums; font-weight: 600; min-width: 40px; }
.grav-onda { flex: 1 1 auto; min-width: 0; width: 100%; height: 32px; color: var(--tinta2); }
.grav-previa { flex: 1 1 auto; min-width: 0; height: 36px; }
.grav-enviar { display: inline-flex; align-items: center; gap: 6px; height: 44px; padding: 0 16px; border-radius: 999px; border: 0; background: var(--verde); color: #fff; font-weight: 600; font-size: 15px; cursor: pointer; flex-shrink: 0; }

/* Tela 20: conversa no jeito do WhatsApp */
.mensagens { background: #EFEAE2; gap: 6px; }
.msg { position: relative; max-width: 68%; padding: 6px 9px 4px; border-radius: 8px; font-size: 14.5px; line-height: 20px; box-shadow: 0 1px .5px rgba(0,0,0,.13); }
.msg.cli { background: #FFFFFF; border-top-left-radius: 0; }
.msg.dela { background: #D9FDD3; border-top-right-radius: 0; }
.msg + .msg.cli, .msg + .msg.dela { margin-top: 0; }
.msg .time { font-size: 11px; color: #667781; text-align: right; margin-top: 1px; }
.msg .time .tique { color: #8696A0; font-weight: 700; letter-spacing: -2px; }
.msg .time .tique.lido { color: #53BDEB; }
.msg .apagada { color: #667781; }
.msg-seta { position: absolute; top: 2px; right: 4px; width: 26px; height: 22px; border: 0; border-radius: 6px; background: inherit; color: #667781; font-size: 13px; cursor: pointer; opacity: 0; }
.msg:hover .msg-seta, .msg-seta:focus-visible { opacity: 1; }
@media (hover: none) { .msg-seta { opacity: .6; } }
.menu-msg { position: absolute; top: 24px; right: 4px; z-index: 5; background: #fff; border-radius: 6px; box-shadow: 0 4px 16px rgba(0,0,0,.18); padding: 6px 0; min-width: 210px; display: flex; flex-direction: column; }
.msg.cli .menu-msg { right: auto; left: 4px; }
.menu-msg button { text-align: left; border: 0; background: transparent; padding: 9px 16px; font: inherit; font-size: 14px; color: #3B4A54; cursor: pointer; }
.menu-msg button:hover { background: #F5F6F6; }
.menu-msg button.perigo { color: var(--alerta); }
.citacao { border-left: 3px solid #25A36B; background: rgba(0,0,0,.05); border-radius: 4px; padding: 4px 8px; margin-bottom: 4px; font-size: 12.5px; color: #54656F; display: flex; flex-direction: column; overflow: hidden; }
.citacao strong { color: #25A36B; font-size: 12px; }
.citacao span { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.citando { display: flex; align-items: center; gap: 8px; background: #F0F2F5; border-radius: 10px; padding: 6px 6px 6px 10px; margin-bottom: 6px; }
.citando .citacao { flex: 1; min-width: 0; margin: 0; background: #fff; }
.aud { display: flex; align-items: center; gap: 8px; min-width: 260px; padding: 2px 0; }
.aud audio { display: none; }
.aud-play { width: 36px; height: 36px; border-radius: 999px; border: 0; background: transparent; color: #54656F; display: inline-flex; align-items: center; justify-content: center; cursor: pointer; flex-shrink: 0; }
.aud-onda { flex: 1; height: 28px; display: flex; align-items: center; gap: 2px; cursor: pointer; min-width: 0; }
.aud-onda i { display: block; width: 3px; border-radius: 2px; background: #AEBAC1; flex-shrink: 0; }
.aud-onda i.on { background: #34B7F1; }
.aud-vel { font-size: 11px; font-weight: 700; background: #E9EDEF; color: #54656F; border: 0; border-radius: 10px; padding: 3px 7px; cursor: pointer; flex-shrink: 0; }
.aud-tempo { font-size: 11px; color: #667781; font-variant-numeric: tabular-nums; white-space: nowrap; min-width: 32px; }

/* Tela 21: lista no jeito do WhatsApp */
.item.wz { padding: 10px 14px; gap: 12px; align-items: center; border-radius: 0; margin: 0; width: 100%; border-bottom: 1px solid #E9EDEF; }
.item.wz:hover { background: #F5F6F6; }
.item.wz.sel { background: #F0F2F5; }
.item.wz .item-corpo { gap: 2px; }
.item.wz .nome { font-size: 16px; font-weight: 600; }
.item.wz .quando { font-size: 12px; color: #667781; font-weight: 400; }
.item.wz .quando.nova { color: #1F8A57; font-weight: 700; }
.item.wz .previa { font-size: 14px; color: #667781; }
.item.wz .previa.nova { color: #111B21; font-weight: 600; }
.item.wz .naolidas { background: #1F8A57; }
.item.wz .meta { font-size: 12px; color: #667781; }
.item.wz .cid.ok { color: var(--verde); font-weight: 600; }
.item.wz .cid.falta { color: var(--ambar); font-weight: 600; }
.item.wz .sit { font-size: 11px; font-weight: 600; padding: 1px 6px; border-radius: 5px; background: #F0F2F5; color: #54656F; }
.item.wz .sit.urg { background: #FEE4E2; color: var(--alerta); }
.item.wz .sit.esp { background: #FEF3C7; color: var(--ambar); }
.filtros { display: flex; gap: 6px; flex-wrap: wrap; }
.filtro { font: inherit; font-size: 13px; padding: 5px 12px; border-radius: 999px; border: 0; background: #F0F2F5; color: #54656F; cursor: pointer; }
.filtro.on { background: #D9FDD3; color: #0B5E3B; font-weight: 600; }

/* Transcricao do audio */
.transc { margin-top: 6px; padding: 6px 8px; border-left: 3px solid #25A36B; background: #F4F7F5; border-radius: 4px; font-size: 13.5px; color: #3B4A54; line-height: 19px; display: flex; flex-direction: column; gap: 2px; white-space: normal; }
.transc strong { font-size: 11px; color: #1F8A57; letter-spacing: .02em; }
.transc small { font-size: 11px; color: #667781; }
.transc.espera { color: #667781; font-style: italic; }

/* Telas 22 a 25: celular no jeito do WhatsApp */
.cel-lista.wz { position: relative; background: #fff; }
.cel-topo.wz { gap: 10px; padding-bottom: 8px; border-bottom: 1px solid #E9EDEF; }
.logo-cel { font-size: 26px; font-weight: 700; letter-spacing: -.02em; }
.logo-cel span { color: var(--marca-escura, #C2410C); }
.busca-cel { display: flex; align-items: center; gap: 8px; background: #F0F2F5; border-radius: 22px; padding: 0 14px; color: #667781; }
.busca-cel input { background: transparent !important; padding: 10px 0 !important; border-radius: 0 !important; font-size: 15px; }
.chips-cel.rola .chip-cel { min-height: 32px; font-size: 13.5px; font-weight: 500; background: #F0F2F5; color: #54656F; }
.chips-cel.rola .chip-cel.on { background: #D9FDD3; color: #0B5E3B; font-weight: 600; }
.chips-cel.rola .chip-cel.urg { color: var(--alerta); font-weight: 600; background: #F0F2F5; }
.chips-cel.rola .chip-cel.on.urg { background: #FEE4E2; }
.cel-itens .item.wz { padding: 10px 14px; border-bottom: 0; }
.cel-itens .item.wz .item-corpo { border-bottom: 1px solid #E9EDEF; padding-bottom: 8px; }
.fab { position: absolute; right: 16px; bottom: 16px; width: 56px; height: 56px; border-radius: 16px; border: 0; background: #1F8A57; color: #fff; box-shadow: 0 3px 8px rgba(0,0,0,.25); display: inline-flex; align-items: center; justify-content: center; }
.cel-barra.wz button { color: #54656F; font-weight: 500; font-size: 11.5px; min-height: 60px; }
.cel-barra.wz button.on { color: #0B5E3B; font-weight: 700; }
.cel-barra.wz .pilula { display: inline-flex; padding: 2px 16px; border-radius: 14px; }
.cel-barra.wz button.on .pilula { background: #D9FDD3; }
.cel-barra.wz .badge { background: #1F8A57; left: 58%; }
.cel-conversa.wz { background: #EFEAE2; }
.cel-cab.wz { gap: 2px; }
.cel-cab.wz .ic { color: #54656F; text-decoration: none; }
.quem-btn { flex: 1; min-width: 0; display: flex; align-items: center; gap: 8px; border: 0; background: transparent; padding: 0; text-align: left; font: inherit; color: inherit; }
.quem-btn .quem { display: flex; flex-direction: column; min-width: 0; line-height: 18px; }
.quem-btn strong { font-size: 16.5px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.quem-btn .sub { font-size: 12.5px; color: #667781; font-weight: 400; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.quem-btn .sub .cid.ok { color: var(--verde); font-weight: 600; }
.quem-btn .sub .cid.falta { color: var(--ambar); }
.quem-btn .dot { display: inline-block; width: 7px; height: 7px; border-radius: 999px; background: #D9642B; margin-right: 3px; vertical-align: middle; }
.cel-conversa.wz .mensagens { padding: 10px 10px 4px; gap: 6px; }
.cel-conversa.wz .msg { max-width: 82%; font-size: 15.5px; line-height: 21px; padding: 6px 9px 4px; border-radius: 8px; touch-action: pan-y; }
.cel-conversa.wz .msg.cli { border-top-left-radius: 0; }
.cel-conversa.wz .msg.dela { border-top-right-radius: 0; }
.cel-compor.wz { background: transparent; border-top: 0; }
.cel-compor.wz .cel-linha { align-items: flex-end; gap: 6px; }
.cel-compor.wz .inp { flex: 1; min-width: 0; display: flex; align-items: flex-end; gap: 0; background: #fff; border-radius: 24px; padding: 4px 4px; min-height: 48px; box-sizing: border-box; }
.cel-compor.wz .inp.nota { background: #FFF7E0; }
.cel-compor.wz .inp .ic { width: 40px; height: 40px; color: #54656F; flex-shrink: 0; border: 0; background: transparent; display: inline-flex; align-items: center; justify-content: center; }
.cel-compor.wz .inp textarea { flex: 1; min-width: 0; background: transparent; border: 0; padding: 9px 4px; font-size: 16px; line-height: 22px; resize: none; max-height: 140px; }
.mic-btn { width: 48px; height: 48px; border-radius: 999px; border: 0; background: #1F8A57; color: #fff; flex-shrink: 0; display: inline-flex; align-items: center; justify-content: center; touch-action: none; user-select: none; -webkit-user-select: none; -webkit-touch-callout: none; }
.mic-btn.nota-btn { background: var(--ambar); }
.mic-btn.grande { width: 64px; height: 64px; margin: -8px 0; }
.emojis { display: grid; grid-template-columns: repeat(8, 1fr); gap: 2px; background: #fff; border-radius: 14px; padding: 6px; margin-bottom: 6px; }
.emojis button { font-size: 24px; border: 0; background: transparent; min-height: 44px; border-radius: 8px; }
.aviso-nota { font-size: 13px; background: #FFF7E0; color: var(--ambar); border-radius: 10px; padding: 6px 10px; margin-bottom: 6px; }
.segurando { position: relative; }
.segurando .trava { position: absolute; right: 2px; bottom: 76px; width: 44px; height: 92px; border-radius: 22px; background: #fff; box-shadow: 0 2px 8px rgba(0,0,0,.2); display: flex; flex-direction: column; align-items: center; justify-content: space-between; padding: 10px 0; box-sizing: border-box; color: #54656F; }
.segurando .inp { align-items: center !important; gap: 10px !important; padding: 0 14px !important; }
.segurando .deslize { flex: 1; text-align: center; color: #8696A0; font-size: 15px; white-space: nowrap; }
.grade-anexo { display: grid; grid-template-columns: repeat(3, 1fr); gap: 18px 8px; text-align: center; }
.anexo { border: 0; background: transparent; font: inherit; font-size: 13px; color: #3B4A54; display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 4px 0; }
.anexo .bola { width: 56px; height: 56px; border-radius: 999px; color: #fff; display: inline-flex; align-items: center; justify-content: center; }
.anexo:disabled { opacity: .4; }

/* Sensacao de app no celular: sem zoom de pinca nem de toque duplo, sem a tela inteira
   "puxar" ao arrastar (so a lista e a conversa rolam por dentro), sem o zoom automatico do
   iPhone ao tocar num campo (acontece com letra menor que 16px). */
@media (max-width: 900px) {
  html, body { height: 100%; overflow: hidden; overscroll-behavior: none; touch-action: pan-x pan-y; -webkit-text-size-adjust: 100%; }
  body { position: fixed; inset: 0; width: 100%; -webkit-tap-highlight-color: transparent; }
  #app { height: 100%; overflow: hidden; }
  .cel-itens, .mensagens, .cel-rolagem, .modal { overscroll-behavior: contain; }
  input, select, textarea { font-size: 16px !important; }
  button, .cel-barra, .cel-cab, .cel-topo, .chip-cel, .anexo, .fab, .mic-btn { -webkit-user-select: none; user-select: none; -webkit-touch-callout: none; }
  button { touch-action: manipulation; }
}

/* Tela 26: relatorio para decidir (celular) e barras por cidade (celular e computador) */
.rel-cel { display: flex; flex-direction: column; min-height: 100%; background: #F0F2F5; }
.rel-cel-topo { background: #fff; padding: calc(env(safe-area-inset-top) + 8px) 16px 12px; border-bottom: 1px solid #E9EDEF; display: flex; flex-direction: column; gap: 10px; }
.rel-cel-topo h1 { margin: 0; font-size: 22px; }
.chip-cel.on.escuro { background: #111B21 !important; color: #fff !important; }
.rel-cel-corpo { padding: 12px; display: flex; flex-direction: column; gap: 10px; }
.resumo-rel { background: #C2410C; color: #fff; border-radius: 14px; padding: 14px 16px; display: flex; flex-direction: column; gap: 4px; }
.resumo-rel strong { font-size: 17px; line-height: 23px; }
.resumo-rel small { font-size: 12px; opacity: .9; }
.kpis-cel { display: grid; grid-template-columns: 1fr 1fr; gap: 10px; }
.kpi-cel { background: #fff; border-radius: 14px; padding: 12px 14px; display: flex; flex-direction: column; }
.kpi-cel span { font-size: 12.5px; color: #54656F; }
.kpi-cel strong { font-size: 23px; font-variant-numeric: tabular-nums; white-space: nowrap; }
.kpi-cel small { font-size: 12px; color: #667781; }
.tit-rel { font-size: 12.5px; font-weight: 700; color: #54656F; margin: 6px 4px 0; letter-spacing: .03em; }
.cartao-rel { background: #fff; border-radius: 14px; padding: 12px 14px; }
.cartao-rel.destaque { box-shadow: inset 0 0 0 2px #C2410C; }
.cab-an { display: flex; justify-content: space-between; align-items: baseline; font-size: 15.5px; }
.cab-an small { font-weight: 500; color: #54656F; font-size: 13px; }
.cab-an em { font-style: normal; font-size: 11px; font-weight: 700; color: #C2410C; }
.cab-an .dot { display: inline-block; width: 8px; height: 8px; border-radius: 9px; background: #D9642B; margin-right: 6px; }
.nums-an { display: grid; grid-template-columns: .8fr .7fr 1fr 1.1fr; gap: 6px; margin-top: 8px; font-size: 12px; color: #54656F; white-space: nowrap; }
.nums-an div { display: flex; flex-direction: column; }
.nums-an b { font-size: 17px; color: #111B21; }
.barra-an { height: 8px; border-radius: 4px; background: #F8D3BC; margin-top: 10px; overflow: hidden; }
.barra-an span { display: block; height: 8px; background: #C2410C; border-radius: 4px; }
.perda { font-size: 12px; color: #667781; margin-top: 6px; }
.perda b { color: #3B4A54; }
.lista-at { padding: 4px 14px; }
.lista-at div { display: flex; justify-content: space-between; padding: 10px 0; border-bottom: 1px solid #F0F2F5; font-size: 14px; }
.lista-at div:last-child { border-bottom: 0; }
.pils { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 8px; }
.pil { font: inherit; font-size: 12.5px; padding: 4px 10px; border-radius: 99px; border: 0; background: #F0F2F5; color: #3B4A54; }
.pil.on { background: #111B21; color: #fff; font-weight: 600; }
.legenda-bar { display: flex; gap: 14px; flex-wrap: wrap; font-size: 12px; color: #54656F; margin-bottom: 4px; }
.legenda-bar .q { display: inline-block; width: 10px; height: 10px; border-radius: 2px; vertical-align: middle; }
.q.conv, .b-conv { background: #F8D3BC; }
.q.vend, .b-vend { background: #C2410C; }
.linha-cid { display: grid; grid-template-columns: 132px 1fr 56px; align-items: center; gap: 8px; padding: 5px 0; width: 100%; border: 0; background: transparent; font: inherit; color: inherit; text-align: left; }
.linha-cid:disabled { color: inherit; opacity: 1; }
.nome-cid { font-size: 12.5px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.til { color: #8696A0; }
.trilho { height: 14px; position: relative; }
.trilho span { position: absolute; left: 0; top: 0; height: 14px; border-radius: 0 4px 4px 0; }
.trilho .b-vend { box-shadow: 2px 0 0 #fff; }
.num-cid { font-size: 12.5px; text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.rel-principal .cartao-rel { border: 1px solid var(--linha); }

/* IA passo 1: faixa "a IA acha que e..." e seletor de tipo */
.faixa-tipo { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 12px; background: #FEF3C7; color: #78350F; font-size: 13.5px; padding: 8px 14px; border-bottom: 1px solid #FDE68A; }
.faixa-tipo .bts { display: flex; gap: 6px; flex-wrap: wrap; align-items: center; }
.sel-tipo { font: inherit; font-size: 13px; padding: 4px 8px; border-radius: 8px; border: 1px solid var(--linha); background: #fff; max-width: 100%; }

.dimensionar { display: flex; flex-direction: column; gap: 8px; }

/* Tela 30: dimensionador em janela grande (computador) ou tela cheia (celular) */
.dimensionar.atalho { gap: 8px; }
.dim-atalho-res { display: flex; flex-direction: column; gap: 2px; }
.dim-atalho-res small { font-size: 12px; color: var(--cinza); }
.dim-atalho-res b { font-size: 15px; }
.dim-abrir { width: 100%; min-height: 44px; }
.modal.dim-janela { max-width: 1040px; width: 100%; height: min(680px, calc(100vh - 32px)); padding: 0; gap: 0; overflow: hidden; }
.modal.dim-janela.cheia { height: 100%; max-width: none; border-radius: 0; }
.fundo-modal.folha .modal.dim-janela.cheia { height: 100dvh; }
.dim-topo { display: flex; align-items: center; gap: 10px; padding: 14px 20px; border-bottom: 1px solid var(--linha); }
.dim-topo-txt { display: flex; flex-direction: column; gap: 2px; min-width: 0; }
.dim-topo-txt > b { font-size: 19px; }
.dim-topo-sub { font-size: 14px; color: var(--cinza); display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.dim-topo-sub .dim-link { color: #C2410C; font-weight: 700; text-decoration: none; font-size: 14px; }
.dim-cidade { font: inherit; font-size: 15px; padding: 6px 10px; border: 1px solid var(--linha); border-radius: 8px; }
.dim-corpo { flex: 1; min-height: 0; display: grid; grid-template-columns: 400px 1fr; overflow: hidden; }
.dim-janela.cheia .dim-corpo { display: flex; flex-direction: column; overflow-y: auto; }
.dim-col { padding: 16px 24px; display: flex; flex-direction: column; gap: 14px; overflow-y: auto; min-height: 0; }
.dim-janela:not(.cheia) .dim-entradas { border-right: 1px solid var(--linha); background: #FAFBFB; }
.dim-janela.cheia .dim-col { overflow: visible; padding: 18px 20px; }
.dim-bloco { display: flex; flex-direction: column; gap: 8px; }
.dim-tit { font-size: 12.5px; font-weight: 700; letter-spacing: .05em; color: var(--cinza); }
.dim-pessoas { display: flex; align-items: center; gap: 18px; }
.dim-pessoas b { font-size: 32px; min-width: 32px; text-align: center; }
.dim-mais { width: 48px; height: 48px; border-radius: 999px; border: 1.5px solid #D5DADE; background: #fff; font-size: 24px; color: var(--tinta); cursor: pointer; }
.dim-seg { display: flex; background: #EEF0F2; border-radius: 12px; padding: 4px; gap: 2px; }
.dim-seg button { flex: 1; font: inherit; font-size: 15px; font-weight: 600; min-height: 44px; padding: 8px 6px; border: 0; border-radius: 9px; background: none; color: var(--cinza); cursor: pointer; }
.dim-seg button.on { background: #fff; color: var(--tinta); box-shadow: 0 1px 3px rgba(0,0,0,.12); }
.dim-hab { border-bottom: 1px solid var(--linha); }
.dim-hab:last-child { border-bottom: 0; }
.dim-hab-linha { width: 100%; font: inherit; display: flex; align-items: center; gap: 12px; min-height: 48px; padding: 6px 4px; border: 0; background: none; cursor: pointer; color: var(--tinta); text-align: left; }
.dim-hab-rot { flex: 1; font-size: 16px; }
.dim-hab-linha b { font-size: 16px; }
.dim-seta { color: #A9B2B9; font-size: 20px; width: 16px; text-align: center; }
.dim-hab-corpo { display: flex; flex-direction: column; gap: 8px; padding: 2px 4px 14px; }
.dim-hab-corpo small { font-size: 13px; color: var(--cinza); }
.dim-outro { display: flex; align-items: center; gap: 8px; font-size: 14px; color: var(--cinza); }
.dim-outro input { font: inherit; font-size: 15px; width: 90px; min-height: 40px; padding: 4px 10px; border: 1px solid var(--linha); border-radius: 8px; }
.dim-resposta.recalc { opacity: .6; }
.dim-vazio { color: var(--cinza); font-size: 15px; }
.dim-selo { font-size: 13px; font-weight: 800; letter-spacing: .05em; color: #1F7A4D; }
.dim-certo { font: inherit; text-align: left; display: flex; flex-direction: column; gap: 4px; border: 0; border-radius: 16px; padding: 14px 16px; background: #F1F8F4; cursor: pointer; color: var(--tinta); }
.dim-certo.sel { box-shadow: inset 0 0 0 2px #1F8A57; }
.dim-certo b { font-size: 26px; line-height: 1.15; letter-spacing: -.01em; }
.dim-det { font-size: 15px; color: var(--cinza); }
.dim-frase { margin: 0; font-size: 17px; line-height: 1.45; }
.dim-aviso { background: #FFF6E5; color: #7A4206; border-radius: 10px; padding: 10px 12px; font-size: 14.5px; line-height: 1.45; display: flex; flex-direction: column; gap: 4px; }
.dim-outras { display: flex; flex-direction: column; gap: 8px; }
.dim-outra { font: inherit; text-align: left; display: flex; flex-wrap: wrap; align-items: center; gap: 4px 10px; min-height: 60px; padding: 10px 14px; border: 1px solid var(--linha); border-radius: 12px; background: #fff; cursor: pointer; color: var(--tinta); }
.dim-outra.sel { border-color: #1F8A57; box-shadow: inset 0 0 0 1px #1F8A57; }
.dim-outra-txt { flex: 1; display: flex; flex-direction: column; gap: 2px; }
.dim-outra-txt b { font-size: 16px; }
.dim-outra-txt small { font-size: 14px; color: var(--cinza); }
.dim-outra-txt small.risco { color: #B45309; }
.dim-outra-det { flex-basis: 100%; font-size: 14px; color: var(--cinza); line-height: 1.4; }
.dim-dica { font-size: 13.5px; color: var(--cinza); }
.dim-conta-det { display: flex; flex-direction: column; gap: 8px; font-size: 15px; line-height: 1.5; }
.dim-conta-det p { margin: 0; }
.dim-rodape { display: flex; align-items: center; justify-content: space-between; gap: 12px; padding: 14px 20px; border-top: 1px solid var(--linha); }
.dim-janela.cheia .dim-rodape { flex-direction: column-reverse; align-items: stretch; padding-bottom: max(14px, env(safe-area-inset-bottom)); }
.dim-ver-conta { font-size: 15px; font-weight: 600; color: var(--cinza); text-decoration: none; }
.dim-enviar { min-height: 52px; font-size: 16.5px; padding: 0 26px; display: inline-flex; align-items: center; justify-content: center; gap: 6px; }
.dim-link { font: inherit; border: 0; background: none; padding: 4px 2px; cursor: pointer; text-decoration: underline; color: var(--tinta); }
.fundo-modal.folha .modal.dim-janela.cheia { height: 100dvh; max-height: none; margin: 0; border-radius: 0; }
.dim-janela.cheia .dim-col { flex-shrink: 0; min-height: auto; }

/* Quem atende a conversa: IA ou equipe (22/10/2026) */
.quem-atende { font-size: 12px; font-weight: 600; padding: 4px 10px; border-radius: 999px; white-space: nowrap; }
.quem-atende.ia { background: #e7f1fb; color: #1d4f86; }
.quem-atende.equipe { background: #f0efec; color: #5b5b57; }

/* Ordem da lista: botao discreto no lugar da legenda (22/10/2026) */
.ordem-lista { font-size: 12px; padding: 0; color: var(--cinza, #7a776f); background: none; border: 0; cursor: pointer; }

/* ---------- painel "Falar com a IA" (desenho do Cowork, telas 31 a 38, 24/10/2026) */
.fundo-pia{background:transparent;pointer-events:none;padding:0;justify-content:flex-end;align-items:stretch;overflow:hidden}
.pia{pointer-events:auto;width:440px;max-width:100%;height:100%;background:#fff;border-left:1px solid #E6E9EC;box-shadow:-8px 0 24px rgba(17,27,33,.08);display:flex;flex-direction:column;color:#111B21}
.pia-cab{display:flex;align-items:center;gap:9px;padding:14px 16px;border-bottom:1px solid #E6E9EC}
.pia-cab b{font-size:17px}
.pia-ico{color:var(--marca);display:inline-flex}
.pia-ico.grande{width:64px;height:64px;border-radius:999px;background:#FFF7ED;align-items:center;justify-content:center}
.pia-quem{font-size:14px;color:#5B6770;min-width:0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pia-ib{border:0;background:transparent;color:#54656F;display:inline-flex;align-items:center;justify-content:center;border-radius:999px;width:40px;height:40px;flex-shrink:0}
.pia-cab .pia-ib{margin-left:auto}
.pia-ib.pia-env{background:var(--marca);color:#fff}
.pia-ib.gravando{background:#FDECEA;color:var(--alerta)}
.pia-ib.pia-mini{width:28px;height:28px;font-size:13px}
.pia-equipe{padding:9px 16px;background:#F7F8F9;border-bottom:1px solid #E6E9EC;font-size:13px;color:#5B6770}
.pia-equipe b{color:#111B21}
.pia-abas{display:flex;gap:20px;padding:0 16px;border-bottom:1px solid #E6E9EC}
.pia-aba{border:0;background:transparent;font-size:14.5px;font-weight:600;color:#5B6770;padding:12px 2px;border-bottom:3px solid transparent;min-height:44px}
.pia-aba.ativa{color:var(--marca);border-bottom-color:var(--marca)}
.pia-ficha{padding:12px 16px;background:#F7F8F9;border-bottom:1px solid #E6E9EC;display:flex;flex-direction:column;gap:8px}
.pia-ficha-tit{display:flex;align-items:center;gap:6px;font-size:11px;font-weight:700;color:#5B6770;letter-spacing:.06em}
.pia-ficha-tit .pia-link{margin-left:auto}
.pia-ficha-grade{display:grid;grid-template-columns:96px 1fr;gap:5px 10px;align-items:center}
.pia-ficha-grade input{padding:7px 9px;border:1px solid var(--linha3);border-radius:8px;font-size:13px;min-width:0}
.pia-ficha-linha{display:flex;align-items:center;gap:8px;padding:11px 16px;background:#F7F8F9;border:0;border-bottom:1px solid #E6E9EC;font-size:13px;color:#5B6770;text-align:left;width:100%;min-height:44px}
.pia-ficha-linha span:first-child{flex-grow:1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pia-ficha-linha b{color:#111B21}
.kv{font-size:13px;color:#5B6770}
.kvb{font-size:13px;color:#111B21;font-weight:600}
.pia-marca{color:var(--marca)}
.pia-link{border:0;background:transparent;color:var(--marca);font-weight:700;font-size:12px;padding:4px}
.pia-fio{flex-grow:1;overflow-y:auto;display:flex;flex-direction:column;gap:10px;padding:14px 16px}
.pia-b{max-width:88%;padding:10px 12px;border-radius:14px;font-size:14.5px;line-height:20px;white-space:pre-wrap;overflow-wrap:anywhere}
.pia-in{align-self:flex-start;background:#F1F3F5;border-top-left-radius:4px}
.pia-out{align-self:flex-end;background:#FFEDD5;color:#431407;border-top-right-radius:4px}
.pia-dir{align-self:flex-end;font-size:12px}
.pia-cinza{color:#5B6770}
.pia-apagado{opacity:.6}
.pia-vazio{margin:auto 0;display:flex;flex-direction:column;align-items:center;text-align:center;gap:8px;padding:12px}
.pia-vazio b{font-size:17px}
.pia-vazio p{margin:0;font-size:14px}
.pia-sug{width:100%;min-height:44px;border-radius:12px;border:1.5px solid #E1E5E8;background:#fff;font-size:14px;font-weight:600;text-align:left;padding:0 14px}
.pia-card{border-radius:14px;padding:12px;border:1.5px solid #E1E5E8;font-size:13.5px;line-height:19px;display:flex;flex-direction:column;gap:8px;background:#fff}
.pia-card textarea,.pia-card input:not([type=checkbox]){width:100%;padding:8px 10px;border:1px solid var(--linha3);border-radius:8px;font-size:13.5px;background:#fff}
.pia-ori{background:#FFF7ED;border-color:#FDBA74;color:#431407}
.pia-ori .pia-lbl,.pia-ori .pia-rodcard{color:#9A3412}
.pia-conh{background:#EFF6FF;border-color:#93C5FD;color:#1E3A8A}
.pia-conh .pia-lbl{color:#1D4ED8}
.pia-conh .pia-rodcard{color:#1D4ED8;border-top-color:#93C5FD}
.pia-duv{background:#FFFBEB;border:2px solid #FCD34D}
.pia-duv .pia-lbl,.pia-duv .pia-rodcard{color:#78350F}
.pia-resp{background:#F1F3F5}
.pia-resp .pia-lbl{color:#5B6770}
.pia-erro{background:#FDECEA;border-color:#F5B5AE}
.pia-erro .pia-lbl{color:var(--alerta)}
.pia-lbl{font-size:11px;font-weight:700;letter-spacing:.06em}
.pia-txt{font-size:14px;line-height:20px;white-space:pre-wrap;overflow-wrap:anywhere}
.pia-txt.grande{font-size:14.5px}
.pia-txt.riscado{text-decoration:line-through}
.pia-sugestao{background:#fff;border:1px solid #FDE68A;border-radius:10px;padding:10px;display:flex;flex-direction:column;gap:5px}
.pia-linha{display:flex;flex-wrap:wrap;gap:6px;align-items:center}
.pia-linha.pia-meio>*{flex:1}
.pia-cb{min-height:40px;border-radius:9px;border:1.5px solid #D5DADE;background:#fff;font-size:12.5px;font-weight:600;padding:0 11px;color:#111B21;display:inline-flex;align-items:center;justify-content:center;gap:5px;text-decoration:none}
.pia-cbp{background:#111B21!important;color:#fff!important;border-color:#111B21!important}
.pia-desl{color:#B91C1C;border-color:#FCA5A5}
.pia-pedir{border-color:#FDBA74;color:#9A3412;background:#FFFBF5}
.pia-rodcard{padding-top:8px;border-top:1px dashed #FDBA74;font-size:12px}
.pia-arq-cab{display:flex;gap:10px;align-items:center}
.pia-arq-cab b{font-size:14px;overflow-wrap:anywhere}
.pia-arq-ico{width:44px;height:44px;border-radius:10px;background:#F1F3F5;display:inline-flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.pia-opc{border:1.5px solid #E1E5E8;border-radius:12px;padding:10px 12px;display:flex;flex-direction:column;gap:6px}
.pia-opc.marcada{border-color:var(--marca);background:#FFF7ED}
.pia-opc-tit{display:flex;gap:10px;align-items:flex-start;cursor:pointer}
.pia-opc-tit input{width:20px;height:20px;margin-top:2px;accent-color:var(--marca);flex-shrink:0}
.pia-opc-tit span{display:flex;flex-direction:column}
.pia-opc-tit small{color:#5B6770;font-size:12.5px}
.pia-rodape{padding:10px 14px 14px;border-top:1px solid #E6E9EC;padding-bottom:calc(14px + env(safe-area-inset-bottom))}
.pia-offline{background:#FEF3C7;color:#78350F;border-radius:10px;padding:8px 10px;font-size:12.5px;margin-bottom:8px}
.pia-compor{display:flex;align-items:flex-end;gap:4px;background:#F1F3F5;border-radius:22px;padding:4px 6px 4px 14px;min-height:48px}
.pia-compor textarea{flex-grow:1;border:0;background:transparent;resize:none;font-size:14.5px;line-height:20px;padding:10px 0;max-height:120px;outline:none;min-width:0}
.pia-dica{margin-top:7px;font-size:11.5px;color:#5B6770}
.pia-busca{padding:12px 16px 10px;display:flex;flex-direction:column;gap:10px;border-bottom:1px solid #EFF1F3}
.pia-busca input{background:#F1F3F5;border:0;border-radius:11px;padding:0 12px;min-height:44px;font-size:14.5px}
.pia-flt{min-height:36px;border-radius:99px;border:1.5px solid #E1E5E8;background:#fff;font-size:12.5px;font-weight:600;color:#5B6770;padding:0 13px}
.pia-flt.ativo{background:#111B21;color:#fff;border-color:#111B21}
.pia-flt-agu:not(.ativo){border-color:#FCD34D;color:#92400E;background:#FFFBEB}
.pia-lista{flex-grow:1;overflow-y:auto}
.pia-row{padding:12px 16px;border-bottom:1px solid #EFF1F3;display:flex;flex-direction:column;gap:6px}
.pia-row-agu{background:#FFFBEB}
.pia-row form{display:flex;flex-direction:column;gap:6px}
.pia-row input,.pia-row textarea{padding:8px 10px;border:1px solid var(--linha3);border-radius:8px;font-size:13.5px}
.pia-selo{display:inline-flex;font-size:10.5px;font-weight:700;letter-spacing:.06em;border-radius:99px;padding:3px 8px}
.pia-s-ori{background:#FFEDD5;color:#9A3412}
.pia-s-conh{background:#DBEAFE;color:#1D4ED8}
.pia-s-mat{background:#EDE9FE;color:#6D28D9}
.pia-s-todos{background:#DCFCE7;color:#166534}
.pia-s-agu{background:#FDE68A;color:#78350F}
.pia-s-off{background:#F1F3F5;color:#5B6770}
.pia-meta{font-size:11.5px;color:#5B6770}
.pia-mini{min-height:34px;border-radius:8px;border:1.5px solid #D5DADE;background:#fff;font-size:12px;font-weight:600;padding:0 10px;color:#111B21}
@media (min-width:901px){ body.com-pia #app{margin-right:440px} body.com-pia aside.painel{display:none} body.com-pia .cab18{flex-wrap:wrap;row-gap:6px;height:auto} }
@media (max-width:900px){
  .fundo-pia{pointer-events:auto;background:#fff}
  .pia{width:100%;border-left:0;box-shadow:none}
  .pia-ib,.pia-mini{min-width:44px;min-height:44px}
}

/* ---------- API oficial (desenho do Cowork, telas 39 a 50, 24/10/2026) */
.selo-modelo{display:inline-flex;font-size:10.5px;font-weight:700;letter-spacing:.05em;background:rgba(0,0,0,.07);color:#3B4A54;border-radius:5px;padding:2px 7px;margin-bottom:5px}
.botoes-msg{display:flex;flex-direction:column;margin:6px -10px -2px;border-top:1px solid rgba(0,0,0,.09)}
.botoes-msg span{display:block;text-align:center;color:#027EB5;font-weight:600;font-size:14px;padding:9px 6px;border-bottom:1px solid rgba(0,0,0,.06)}
.botoes-msg span:last-child{border-bottom:0}
.botoes-msg.claro{flex-direction:row;flex-wrap:wrap;gap:6px;margin:0;border:0}
.botoes-msg.claro span{border:1px solid #D5DADE;border-radius:7px;padding:4px 10px;font-size:12px;color:#5B6770}
.tocou{font-size:11px;color:#5B6770;margin-bottom:3px}
.num-api{display:flex;flex-direction:column;gap:8px;padding:10px 12px;margin:-4px 0 10px;border:1px solid var(--linha);border-radius:12px;background:#FBFBFC}
.num-api.ruim{border-color:#FCA5A5;background:#FEF2F2}
.num-alerta{background:#FEF2F2;border:1px solid #FCA5A5;color:#7F1D1D;border-radius:10px;padding:9px 11px;font-size:13px;line-height:19px}
.num-kpis{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.num-kpis.tres{margin:4px 0}
.num-kpis>div{background:#fff;border:1px solid var(--linha);border-radius:10px;padding:8px 10px;display:flex;flex-direction:column;gap:2px}
.num-kpis small{font-size:11px;color:#5B6770;letter-spacing:.03em}
.num-kpis b{font-size:16px;display:flex;align-items:center;gap:6px;flex-wrap:wrap}
.num-kpis .teto{background:#FFF7ED;border-color:#FDBA74}
.bolinha{width:10px;height:10px;border-radius:999px;display:inline-block}
.btn.cuidado{border-color:#FCA5A5;color:#B91C1C;background:#fff}
.api-modal{max-width:520px;gap:10px;padding:20px 22px}
.api-modal.largo{max-width:760px}
.api-cab{display:flex;align-items:center;gap:8px}
.api-cab b{font-size:18px}
.api-corpo{display:flex;flex-direction:column;gap:10px}
.api-corpo h2{margin:6px 0 0;font-size:20px;line-height:26px}
.api-num{display:flex;flex-direction:column;background:#F0FDF4;border:1.5px solid #86EFAC;border-radius:14px;padding:11px 14px}
.api-num small{color:#166534}
.api-li{display:flex;gap:12px;padding:7px 0;border-bottom:1px solid #EFF1F3}
.api-li>span{font-size:18px;width:22px;text-align:center;flex-shrink:0}
.api-lt{font-size:15px;font-weight:600}
.api-ld{font-size:13.5px;color:#5B6770;line-height:19px;margin:0}
.api-alerta{background:#FFFBEB;border:1.5px solid #FCD34D;border-radius:14px;padding:11px 13px;color:#78350F;font-size:14px;line-height:20px;display:flex;flex-direction:column;gap:5px}
.api-pe{display:flex;flex-direction:column;gap:8px;align-items:stretch;text-align:center}
.api-pe small{color:#667781}
.btn.grande{min-height:52px;font-size:16px;border-radius:14px}
.api-passos{margin:6px 0;padding-left:22px;display:flex;flex-direction:column;gap:12px;font-size:15px;line-height:21px}
.api-destaque{display:inline-block;margin-top:5px;background:#FFF7ED;border:1.5px solid #FDBA74;border-radius:9px;padding:6px 10px;color:#9A3412}
.api-dica{background:#F7F8F9;border-radius:12px;padding:11px 13px;font-size:13.5px;line-height:19px;color:#5B6770}
.api-etapa{display:flex;gap:12px;align-items:flex-start;padding:8px 0;color:#A9B2B9}
.api-etapa b{font-size:16px}
.api-etapa.feita,.api-etapa.atual{color:inherit}
.api-dot{width:34px;height:34px;border-radius:999px;background:#F1F3F5;display:inline-flex;align-items:center;justify-content:center;font-weight:700;flex-shrink:0}
.api-etapa.feita .api-dot{background:#DCFCE7;color:#15803D}
.api-etapa.atual .api-dot{background:#FFF7ED;color:#C2410C;border:2.5px solid #FDBA74}
.api-ok{width:72px;height:72px;border-radius:999px;background:#DCFCE7;color:#15803D;display:flex;align-items:center;justify-content:center;font-size:36px;margin:0 auto}
.api-medir{border:1.5px solid #E1E5E8;border-radius:14px;padding:11px 13px;display:flex;flex-direction:column;gap:8px}
.api-medir .num-kpis{grid-template-columns:1fr 1fr}
.api-erro{background:#fff;border:1px solid #FCA5A5;border-radius:10px;padding:10px;font-size:12.5px;white-space:pre-wrap;word-break:break-all;color:#7F1D1D;margin:0}
.api-tranquilo{background:#F0FDF4;border:1.5px solid #86EFAC;border-radius:14px;padding:11px 13px;font-size:13.5px;color:#166534}
.lista-modelos{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;max-height:56vh;overflow-y:auto}
.cartao-modelo{border:1.5px solid #E1E5E8;border-radius:14px;padding:12px;display:flex;flex-direction:column;gap:8px;background:#fff}
.cartao-modelo.recusado{border-color:#FCA5A5;background:#FFFBFB}
.texto-modelo{font-size:14px;line-height:20px;color:#3B4A54}
.slot{background:#FFF7ED;color:#9A3412;border-radius:5px;padding:1px 5px;font-weight:700}
.pia-s-recusa{background:#FEE2E2;color:#991B1B}
.motivo-meta{font-size:13px;line-height:19px;color:#7F1D1D}
.numeros-modelo{display:grid;grid-template-columns:repeat(4,1fr);gap:4px;padding-top:8px;border-top:1px solid #EFF1F3}
.numeros-modelo small{display:block;font-size:10px;color:#667781;letter-spacing:.03em}
.numeros-modelo b{font-size:16px}
.numeros-modelo b.ok{color:#15803D}
.numeros-modelo b.cinza{color:#667781}
.rel-modelos{background:var(--branco);border-radius:16px;padding:18px;margin-top:16px;display:flex;flex-direction:column;gap:12px}
.rel-modelos h2{margin:0;font-size:18px}
.rel-modelos .kpi{background:#FBFBFC;border:1px solid var(--linha);border-radius:12px;padding:10px 12px;display:flex;flex-direction:column;gap:2px}
.rel-modelos .kpi small{font-size:11px;color:#5B6770;letter-spacing:.03em}
.rel-modelos .kpi b{font-size:24px}
.rel-modelos .kpi span{font-size:12px;color:#5B6770}
.rel-modelos .kpi.destaque{border:2px solid #86EFAC;background:#F0FDF4}
.rel-modelos .kpi.destaque.ruim{border-color:#FCA5A5;background:#FEF2F2}
.barras-dia{display:flex;align-items:flex-end;gap:8px;height:110px;margin-top:8px}
.barras-dia>div{flex:1;display:flex;flex-direction:column;align-items:center;gap:3px}
.barras-dia i{display:block;width:100%;max-width:34px;background:var(--marca);border-radius:5px 5px 0 0}
.barras-dia small{font-size:11px;color:#5B6770}
.barras-dia .bv{font-size:11px;font-weight:700}
.linha-rel{display:flex;justify-content:space-between;align-items:center;gap:8px;padding:7px 0;border-bottom:1px solid #EFF1F3;font-size:14px}
@media (max-width:900px){
  .num-kpis{grid-template-columns:1fr 1fr}
  .lista-modelos{grid-template-columns:1fr;max-height:none}
  .api-modal{padding:12px 16px calc(env(safe-area-inset-bottom) + 20px)}
}